Services:
Maintenance
Cybernetica offers maintenance agreements to support all deliveries from the company.
The maintenance programme includes – but is not limited to:
Support on applications by secure, remote connections (VPN)
Local support on-demand
Training and re-training programmes for engineers and operators
Upgrades to new versions of Cybernetica’s products
Remote or local assistance during system upgrades
System upgrades due to process modifications
Guaranteed response times upon agreement
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